Frequently Asked Questions

Wondering about the delivery time for your order?

We understand the importance of receiving your product on time. The delivery time depends on the chosen shipping company handling the delivery. We deal with a group of reliable shipping companies in Morocco. Usually, processing and confirming the order takes from 1 to 3 days.

Would you like your order delivered outside the country?

Currently, orders are delivered within the country only. But don’t worry, you can request international delivery by contacting the store team via WhatsApp. Our team will provide you with information regarding weight, pricing, and international shipping agents not currently registered in the store. To contact us, please visit the “Contact Us” page.

Worried about finding a manufacturing defect in the product?

No need to worry! We guarantee you 100% satisfaction. Please just read the Exchange and Return Policy to know the return and exchange conditions in detail and accuracy.

Looking to place a bulk order?

We offer delivery services for bulk quantities upon request. Additionally, a discount of up to 10-50% is available on selected products. You can contact us directly via the “Contact Us” page to inquire about available quantities and discounts.

We strive to provide the best service to our customers. If you have any further questions, please feel free to reach out. We are here to help!